Skills Training Courses

Together We Learn

With the largest proprietary skills training program in the industry, Sevenstep has created a highly immersive learning environment where people come to ask, share and grow. Our constantly evolving library of knowledge incubates industry-leading talent and best practices. With topics ranging from recruitment process excellence and stakeholder engagement to leadership development and industry-specific knowledge, Sevenstep employees have access to a world-class training program. Sevenstep also develops client-specific training for each account with a highly customized curriculum that ensures brand stewardship, exceptional process compliance and full alignment with business goals.

Sourcer

  • Knowing/Explaining Sourcing Strategy
  • Seven Step RPO Sales Process
  • Understanding Escalations
  • Building Knowledge Assets
  • Researching Jobs & Resume Review
  • Advanced Open Web Training
  • Avature Advanced Search
  • Basics of Avature Reporting
  • Boolean Basics – Database Search
  • Boolean Basics – Open Web
  • College-University Sourcing
  • Deductive Sourcing
  • Excel Reporting Basics for Sourcers
  • Introduction to Sourcing for IT
  • List Sourcing
  • Pay-Per-Click Advertising Campaigns
  • Pipeline Management Part 1
  • Pipeline Management Part 2
  • Posting Jobs
  • Search Strings Deconstructed
  • Sourcing – General Overview
  • Sourcing Via Facebook
  • Sourcing Via Indeed & The Ladders
  • Sourcing Via LinkedIn
  • Sourcing Via Twitter
  • Understanding the Sourcing Process
  • X-Ray Search

Recruiter

  • Knowing/Explaining Sourcing Strategy
  • Seven Step RPO Sales Process
  • Understanding Escalations
  • Behavioral Matching
  • Candidate Push Back
  • Candidate Pushback Activity (New Hire)
  • Cold Calling: Tips & Techniques
  • Customer Service Activity (New Hire)
  • Email Management
  • Providing Interview Preparation
  • Influencing Hiring Managers
  • Building Knowledge Assets
  • Researching Jobs & Resume Review
  • Avature Training for Recruiters
  • Conducting Candidate Pre-Closure
  • Conducting Pre-Screen Interviews
  • Dealing w/ Competitive Interview Activity
  • Discussing Candidate Feedback
  • Excel Reporting Basics for Recruiters
  • Extending Verbal Offers
  • Gathering Hiring Manager Feedback
  • Generating Referrals
  • Managing Pre-Hire Positions
  • Opening New Jobs
  • Presenting Resumes to Hiring Managers
  • Compensation
  • Salary Negotiation
  • Selling Candidates
  • Soliciting Active vs. Passive Candidates

Coordinator

  • Knowing/Explaining Sourcing Strategy
  • Seven Step RPO Sales Process
  • Understanding Escalations
  • 10 Things Coordinators Should Never Say/Do
  • Behavioral Matching
  • Candidate Phone Engagement for Coordinators
  • Candidate Push Back
  • Candidate Pushback Activity (New Hire)
  • Cold Calling: Tips & Techniques
  • Coordinator Candidate Phone Engagement
  • Coordinator Urgency and Planning
  • Customer Service Activity (New Hire)
  • Email Management
  • Managing the Background Check Process
  • Managing the Post Acceptance Window
  • Onboarding Candidates
  • Prioritization & Planning for Coordinators
  • Processing Written Offers
  • Providing Interview Preparation
  • Scheduling Interviews
  • Sending Effective Coordinator Emails
  • Understanding the Background Check Process

Leadership

  • Knowing/Explaining Sourcing Strategy
  • Seven Step RPO Sales Process
  • Assessing Skills
  • Building the SSR Experience
  • Client Communications
  • Components of Work Culture
  • Conducting Client Meetings
  • Conducting Reviews & Raises
  • Connecting With Your Staff
  • Determining Your Leadership Style
  • Diagnosing Individual Performance
  • Disciplining Staff
  • Discussing Growth
  • Employee Development
  • Establishing Team Structure
  • Giving Great Training Meetings
  • Gross Margin Overview
  • Influencing Hiring Managers
  • Knowing Your Client
  • Leadership Communication Essentials (Internal)
  • Leadership Communication Essentials (External)
  • Leading By Example
  • Managing Escalations
  • Managing Staff to Goals
  • Managing to Metrics
  • Promoting Leads
  • QA Tools & Guides
  • SSR Internal Interviewing
  • Supply & Demand Reporting
  • Training Best Practices
  • Work Distribution

Role Plays & Roundtables

  • Candidate Rejection
  • Hiring Manager Relationships
  • Interview Feedback
  • Offer Extensions
  • Pre-Boarding
  • Pre-Screen Interviews
  • Process & Compensation
  • Salary Negotiation
  • Sponsorship & Rejection
  • Background Checks
  • Drug Tests
  • Pre-Boarding
  • Scheduling
  • Time Management
  • Compensation
  • Conflict Resolution
  • Internal Growth
  • Helping Teammates Learn (Part 1, 2)
  • Internal Compensation & Growth
  • Meeting TM Expectations

Industry Training

  • Accounting & Finance Recruiting
  • Call Center Recruiting
  • Engineering & Manufacturing Recruiting
  • Healthcare Recruiting
  • Information Technology Recruiting
  • Retail Banking Recruiting
  • Insurance Recruiting