Sevenstep understands the daunting set of talent acquisition challenges facing businesses today. We formulate our Enterprise Solutions to address the confluence of complexities that come with high-volume hiring, hard-to-fill positions and managing talent acquisition across numerous and distinct geographies. Our goals go far beyond meeting client SLAs.
Enterprise Solutions
Transformative Recruitment Outsourcing
Sevenstep’s focus is on solving real problems, saving our clients real money and delivering realized workforce wins, including:
- Unified process excellence across all business units
- Improved new hire retention and workforce productivity
- Elevated employer brand and candidate experience
- Development of rich, on-demand talent pipelines
- Significant reduction and/or elimination of agency spend
Case Study: Providing Scalability for Rapid Growth Needs of Healthcare Company
Government regulations for healthcare companies have created an environment of constant change. Unexpected hiring surges, urgent deadlines and the very challenging job profiles within healthcare recruiting combine to put immense pressure on talent acquisition. This Fortune 100 health insurance and health services company reached out to Sevenstep in 2013 for help. What began as a project-based account to fill just 50 nursing roles has grown into a large-scale Enterprise Solution delivering 3,000+ healthcare, analytics and shared services hires annually. Read on to learn how Sevenstep’s agile and effective RPO solution supports the highly evolving needs of this healthcare client…
Challenges
Volume: 3,000-4,000 hires annually
Roles:
- Corporate roles: IT, Finance, HR, Legal Market, Call Center
- Specialized roles Nurses (RNs), Social Workers, Case Managers, Claims Benefit Analysis
Geography: U.S. in rural, suburban and urban areas
Challenges:
- Hiring volatility
- Changes in government regulations and evolving healthcare laws
- Aggressive turn-around times on clinical and call center hiring due to “ramp-up” deadlines
- Salary pressure in high demand areas for clinical talent
- Lack of standardization across many job categories (e.g. Clinical workers) and inconsistent job intake
Approach
Solution Type: Enterprise
Delivery Model: End to End
Key Strategies:
- Advanced Team Segmentation: Alignment with specific hiring verticals, career levels and job profiles
- Interviewing Optimization: Master database of behavioral questions to help ensure quality of submitted candidates
- Evolving Best Practices Documentation: Updated strategy guides to harness lessons learned from each new hiring ramp-up
- In-depth Clinical Recruitment Training: Custom learning sessions to quickly acclimate new team members
- Specialty Programs: Veteran hiring and diversity recruiting
Results
- Average Hiring Manager satisfaction – 97%
- Average submit to offer ratio – 3:1
- Average interview-to-offer ratio – 2:1
- Average time to fill – 40 days
- Exceeded veteran hiring goals with record volumes of both submittals and hires
- Requisition aging regularly sustained at or below 10%
- SOW Expansion into Corporate Shared Services
- Contract renewal – 2nd generation active Sevenstep client
The Talent behind Enterprise Solutions
Amy Bush
With over 16 years in recruitment outsourcing, Amy brings her depth of global experience from several top RPO providers to oversee all of global delivery for Sevenstep as President. Focusing on clients with large-volume, high-complexity hiring needs spanning as many as six continents, Amy oversees a highly personalized executive sponsorship program for senior talent acquisition leaders at Enterprise accounts to ensure global continuity of standards and shared ingenuity.
Sevenstep is part of the Motion Recruitment Partners LLC family of innovative recruitment companies.