Recruitment Process Outsourcing for Video Streaming Start-Up

A London-based technology start-up in the video streaming business had reached two million subscribers.

However, they had no internal talent acquisition team to attract and recruit much-needed technical and digital marketing talent and other key growth personnel, including management and sales. Hopeful to sell in the near future, leadership needed a recruitment partner to help the business scale and grow. Learn how Sevenstep built a talent acquisition programme from the ground up while eliminating third-party agency usage and saving substantial recruiting spend in key areas including media – all while preparing the business to sell to one of the world’s largest online retailers.

Challenges
Approach
Results

Challenges

Hiring Volume: 200+ hires/year

Geography: U.K.

Roles:

Developers, digital marketers, management, analysts, designers, sales, HR, finance, systems administrators, software assurance

Specific Challenges:

No one internally dedicated to talent acquisition, recruiting being done by HR
No applicant tracking system or source of talent acquisition measurement
Hard-to-fill hiring profile; using a niche programming language compounded the difficulty to recruit top technology talent
Overspending on recruitment advertising and third-party agencies
Acquired by one of the world’s largest online retail companies; navigating an acquisition while transitioning a newly built talent acquisition programme

Approach

Solution Type: Project RPO

Delivery Model: End-to-end

Highlighted Strategies:

Expert Resource Augmentation:
- Supplemented the client’s HR team with skilled talent acquisition resources, enabling scaling with specialised recruiters and a talent acquisition team based out of a centralised delivery centre
Process Standardisation:
- Defined clear escalation pathways and established recruiting, coordinating and hiring procedures, including the introduction of talent segmentation and talent pool management
Technology:
- Implemented an ATS to measure and optimise the new talent acquisition programme, including tracking the source of candidates and new hires and creating historical records for key information like salary and start date
Referral Programme:
- Implemented a solution and management process for direct-hire candidates, referral hires and external hires processed through the RPO
Change Management:
- Transitioned the talent acquisition programme to the purchasing company’s team without disrupting the experience and service to key stakeholders, including candidates and hiring managers

Results

95% fill rate for open positions
Increased new hire retention rate
£751,000 in recruitment spend saved
Eliminated third-party agency usage and spend

Back to Case Studies

Video Streaming Start-Up Adopts Project RPO Partnership Ahead of Major Acquisition

A London-based technology start-up in the video streaming business had reached two million subscribers.

95% fill rate for open positions

Increased new hire retention rate

£751,000 in recruitment spend saved

Eliminated third-party agency usage and spend