BOSTON, MA (September 24, 2018) – Sevenstep, a leading global provider of Recruitment Process Outsourcing (RPO) services, today announced it has been named as a top enterprise RPO provider in HRO Today’s 2018 Baker’s Dozen Customer Satisfaction Rankings. The HRO Today Baker’s Dozen is considered the industry’s leading ranking of RPO providers and is based entirely on feedback gathered from RPO customers around the world.
“Our sixth consecutive appearance in the Baker’s Dozen is a testament to the hard work our people do hand-in-hand with our clients every single day,” said Sevenstep President Amy Bush. “We’re especially proud of our strong showing in client satisfaction and our third-place ranking for size of deals. These accolades demonstrate that Sevenstep is able to partner on complex, global projects, or scale our delivery capabilities as clients’ talent needs evolve – all while delivering measurable business value.”
“Sevenstep demonstrated the greatest overall improvement in quality of service scores among the companies represented on the Baker’s Dozen,” said Elliot Clark, CEO and chairman of SharedXpertise and HRO Today. “As the market for talent has become more competitive, RPO client satisfaction has come down somewhat. But Sevenstep’s continued commitment to delivering outstanding service enabled them to buck that trend.”
This year, Sevenstep was recognized as:
- Number eight overall for client satisfaction among Enterprise RPO providers.
- Third overall in “Size of Deal” – demonstrating the company’s ability to take on large, global assignments while delivering significant value.
- Number five among RPO providers serving the healthcare industry.
“Our strong and consistent placing among the Baker’s Dozen demonstrates that Sevenstep has the right formula for recruitment success,” said Bush. “It comes from a powerful combination of process excellence, creativity, and a willingness to run through walls to help our clients achieve their talent acquisition goals.”
Sevenstep is a global leader in recruitment outsourcing, annually ranked as a top enterprise RPO provider on HRO Today’s Baker’s Dozen list. Known for its unbounded vision and partnership-driven approach, Sevenstep persistently defies industry conventions to provide clients with talent acquisition wins and business performance gains. With a global delivery footprint spanning six continents, Sevenstep is a nonstop recruitment force determined to push beyond limits and embrace possibilities. RPO
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Amy Wrocklage – Executive Director