BOSTON, MA (September 21, 2020) – Sevenstep, a global leader in total talent outsourcing solutions, including product offerings for recruitment process outsourcing (RPO) and managed service provider contingent workforce programs (MSP), today announced it has been named as a top enterprise RPO provider in HRO Today’s 2020 Baker’s Dozen Customer Satisfaction Rankings. This year, Sevenstep ranked third overall on the list, up from number five last year.
“This year has been an incredibly challenging year – for everyone – and to continue to climb the Baker’s Dozen list demonstrates our commitment to delivering value-driven solutions and providing excellent customer care, no matter the market conditions or what uncertainty may exist,” said Sevenstep President Amy Bush. “Additionally, we are proud to have ranked number two on the healthcare RPO list for the second year in a row. It has been an honor to partner with essential businesses over the years, including those in healthcare and logistics, but most especially this year as they rose to meet the challenges brought on by COVID-19.”
This year marks Sevenstep’s nineth consecutive year making the Baker’s Dozen list.
“Sevenstep has distinguished itself as one of the top providers in the Recruitment Process Outsourcing enterprise market by focusing on large, complex programs that include significant percentages of hard to fill positions. Given the difficulty of the programs they manage, their superlative service scores and customer satisfaction are a testament to the quality of their work, their technological infrastructure and their ability to offer clients smart and effective consultative solutions to the most complex recruiting challenges,” said Elliot Clark, CEO of HRO Today.
Earlier this year, Sevenstep announced the debut of Sevayo, a comprehensive talent technology platform and service, and a major differentiator when comparing capabilities and service offerings in RPO.
In this year’s Baker’s Dozen rankings, Sevenstep was recognized as:
- Number 3 overall for client satisfaction among enterprise RPO providers.
- Number 2 for healthcare RPO, the second year in a row Sevenstep has held this competitive ranking.
- And, number 4 in quality, a key component in the overall Baker’s Dozen index, up from number 5 last year.
HRO Today’s Baker’s Dozen is considered the industry’s leading ranking of RPO providers and is based entirely on feedback gathered from RPO customers from around the world. More than 800 respondents contributed to the 2020 rankings.
Sevenstep is a global leader in total talent outsourcing and solutions. Annually ranked as a top enterprise recruitment process outsourcing (RPO) provider on HRO Today’s Baker’s Dozen list and a leading managed service provider (MSP), Sevenstep provides services in nearly 50 countries spanning six continents. A bespoke suite of total talent services and solutions includes enterprise RPO, project RPO, MSP solutions, employer branding capabilities, and Sevayo, our technology and intelligence platform.
Sevenstep’s unrivaled partnership-driven approach and unbounded vision to total talent means talent acquisition wins and business performance gains. Learn more at sevensteprpo.com.
Amy Wrocklage – Executive Director