High Volume Clinical Hiring for Rapid Growth Needs of Fortune 10 Healthcare Company
Government regulations for healthcare companies have created an environment of constant change. Unexpected hiring surges, urgent deadlines and the very challenging job profiles within healthcare recruiting combine to put immense pressure on talent acquisition. This Fortune 10 health insurance and health services company reached out to Sevenstep in 2013 for help. What began as a project-based account to fill just 50 nursing roles has grown into a large-scale Enterprise Solution delivering up to 6,000+ healthcare hires annually. Read on to learn how Sevenstep’s agile and effective RPO solution supports the highly evolving needs of this healthcare client…
Challenges
Volume: 4,000-6,000 hires annually
Roles:
- Clinical roles: Specialty, Medicare, Medicaid, Pharmacy, DSNP
- Specialized roles: Nurses (RNs), Doctors, Dental, Social Workers, Audiology, Case Managers, Claims Benefit Analysis
Geography: United States
Challenges:
- Hiring volatility with on-demand hiring needs; both class-based and bespoke hires
- Changes in government regulations and evolving healthcare laws; federal and state
- Aggressive turn-around times on clinical hiring in new, emerging markets; under 30 days from req creation to hire
- State regulations drive rapid implementation timelines and skills requirements
- Salary pressure in high demand areas for clinical talent
Approach
Solution Type: Enterprise
Delivery Model: End to End
Key Strategies:
- Best-in-class Candidate and Hiring Manager Experience: Application of Sevesntep’s proprietary clinical high-volume playbook and processes
- Evolving Best Practices Documentation: Updated strategy guides to harness lessons learned from each new hiring ramp-up
- Advanced Team Segmentation: Alignment with specific hiring verticals, career levels and job profiles
- Interviewing Optimization: Master database of behavioral questions to help ensure quality of submitted candidates
- In-depth Clinical Recruitment Training: Custom learning sessions to quickly acclimate new team members
- Specialty Programs: Veteran hiring and diversity recruiting
Results
- Average hiring manager satisfaction – 96%
- Average submit-to-offer ratio – 4:1
- Average interview-to-offer ratio – 2:1
- Average time-to-fill – 49.5 days
- Requisition aging average – 14% (2020)
- Exceeded veteran hiring goals with record volumes of both submittals and hires
- Contract renewal – 3rd generation active Sevenstep client
