Here’s How You Need to Upgrade Your Behavioral Interviews
In any industry, the differences between today and five years ago are like night and day. When you consider how that works with something like behavioral interviewing, which utilizes past performance to predict future behavior, it can become pretty daunting and overwhelming. So how do you get with the times on something that changes based on timing? Strategic Director Steve Squier writes about the challenges and solutions to behavioral interviewing, as featured in ERE.net
ERE.net: You would be hard pressed to find a candidate today who isn’t familiar with and prepared for a behavioral interview. A behavioral interview is based on the premise that past performance predicts future behavior. It’s designed to elicit information about how candidates handled a past challenge and the behaviors and decision-making process that went into it. A classic example of a behavioral question is: “Tell me about a time when you had to deal with a difficult customer.” If you’ve been hired in the last 20 years, you’ve probably been asked that.
Steve has noted that a Google search for “behavioral interviewing” yields 6.4 million results. Here is a preview on subject matters he tackles in his article:
- Behavioral Interviewing 2.0 - What we really need to learn from past performance is not actually what the candidate did, but why and the way that they did it.
- Add the Future to the Mix - One way to ascertain this is to add a layer of the future to your questions.
- It’s Not All About You - Today’s candidates choose their employers.
- Corroborate Answers With References - Ideally, behavioral questions challenge candidates to think on their feet with the intent that they will give a raw, honest depiction of how they performed in the past.
- Repurpose Questions for Culture and Fit - Another option is to repurpose behavioral questions to assess for values, culture, and attitude while the candidate thinks you are playing the game as usual.
You can read Steve Squier’s full article here on ERE.net: Here’s How You Need to Upgrade Your Behavioral Interviews.