Category: Candidate engagement

What You Can and Can’t Ask a Veteran in a Job Interview

For some reason, when interviewing military veterans, hiring managers and recruiters seem to be at a loss when it comes to certain issues. We’re not really sure why – veterans are just like any other prospective employee who hasn’t proudly served our country. There are some sensitivities around their background and experience that is classified (for different reasons), and other information that can be discussed at great lengths. However, where do you draw the line between what is appropriate and what isn’t? Strategic Director Krista Williams discusses on Recruiting Trends what you can and can’t ask veterans and the rationale behind each of these points.  

Recruiting Trends: Hiring managers and recruiters need to be aware that there are certain questions they can and cannot ask military veterans during job interviews. The Uniformed Services Employment and Reemployment Rights Act (USERRA) protects the rights of veterans during civilian job interviews....  read more

Through the Looking Glass(door)

For recruiters and companies, logging on to Glassdoor and reading current or former employee reviews can be as frightening as a Freddy Krueger or Jason Voorhees movie. However, unlike the movies, these reviews don’t end after two hours, they aren’t predominately fiction, and worst of all – you’re not going to enjoy a tub of popcorn while seeing what’s on the screen. The good news is that you don’t need to go to the land of Oz in order for your to company to reap the benefits of Glassdoor. If Chief Brody can kill Jaws, then you can make Glassdoor beneficial to your employment brand. On Recruiter.com, Business Development Manager James Holt uses some of his favorite movie quotes for how companies can deal with negative Glassoor reviews/box office bombs, and how to turn them into positives/Oscar winning pictures. 

 

Recruiter.com: If you’re like most HR executives, logging into Glassdoor can be like one of those vanity mirrors with the bright lights: even the tiniest imperfection is magnified beyond belief, leaving you gasping in horror at what you see.

Many of these executives who read the entries on Glassdoor are shocked to find that those reviews completely contradict how they think their employment brand is perceived. Negative feedback by hires who turned out to be a bad fit or disgruntled past employees can drive a wedge between your recruitment marketing efforts and savvy candidates that use every available avenue to vet an opportunity. Prospective employees are no different than consumers today: they check online reviews and will trust them more than any marketing collateral, believing it to be more authentic because it comes from “real people,” not a “faceless company.”...  read more

You’ve Been Asked to Start a Veteran Hiring Program. Now What?

With Memorial Day coming up, military veteran hiring is a very topical subject matter within the HR industry. There are a lot of benefits when hiring veterans, as they have strong leadership and teamwork skills, character, structure and discipline, and loyalty. Companies also really enjoy promoting the fact that they hire veterans. Strategic Director Krista Williams used her background in veteran hiring to write about the next steps and potential tips for companies who have implemented a veteran hiring program, as featured in Recruiting Trends.

Recruiting Trends: If you’ve been asked to start a veteran/military hiring program, there are some important issues to be aware of before you put your program into place. In my work with clients, I help them develop effective strategies to create veteran hiring initiatives that tap into the great source of talent that our ex-military community offers. One thing I’ve seen, though, is a tendency for companies to think hiring vets is as simple as deciding to do so. Not so! ...  read more

Here’s How You Need to Upgrade Your Behavioral Interviews

In any industry, the differences between today and five years ago are like night and day. When you consider how that works with something like behavioral interviewing, which utilizes past performance to predict future behavior, it can become pretty daunting and overwhelming. So how do you get with the times on something that changes based on timing? Strategic Director Steve Squier writes about the challenges and solutions to behavioral interviewing, as featured in ERE.net.

ERE.net: You would be hard pressed to find a candidate today who isn’t familiar with and prepared for a behavioral interview. A behavioral interview is based on the premise that past performance predicts future behavior. It’s designed to elicit information about how candidates handled a past challenge and the behaviors and decision-making process that went into it. A classic example of a behavioral question is: “Tell me about a time when you had to deal with a difficult customer.” If you’ve been hired in the last 20 years, you’ve probably been asked that....  read more

Five Steps to Improve Your Candidate Experience

We’re in the business of people. However, sometimes our processes get so automated that we forget that how people experience the recruitment process makes a huge impact on the employer’s reputation. In a 2013 candidate survey, Seven Step RPO found that 25 percent of candidates who applied for jobs never heard back from the employer, at all. Of the people who did hear back, 75 percent of them waited two or more days to receive a response. This has far-reaching effects. CareerBuilder reported in a 2012 survey that 42 percent of people who had a bad candidate experience said they would never reapply for a job at that company, 22 percent said they would tell others not to apply there, and nine percent said they would tell others not to buy products or services from that company. 

This proves that candidate experience does matter. From the first time a candidate reads the job description, throughout the application process, and until the possible hire, communication with the candidate should be consistent and engaging....  read more

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